Definitions

For the purposes of this Return and Refund Policy:

• Company (“We,” “Us,” “Our”): Tyre Vortex Ltd, 5 Lipscomb Street, Huddersfield, England, HD3 4PF.

• Goods: Items offered for sale on the Service.

• Orders: Your request to purchase Goods from Us.

• Service: Our Website (www.tyrevortex.com).

• You: The individual or entity accessing or using the Service.

Your Order Cancellation Rights

You can cancel your Order within 14 days without providing a reason.

Cancellation Deadline

The deadline for cancellation is 14 days from:

• The date you received the Goods, or

• The date a third party (not the carrier) took possession of the Goods.

How to Cancel

To cancel, notify us with a clear statement via:

• Email: info@tyrevortex.com

• Phone: +44 203 535 9551

Refund Process

We will:

• Reimburse you within 14 days of receiving the returned Goods.

• Use the same payment method as your original Order.

• Charge no fees for reimbursement.

Conditions for Returns

To be eligible for a return, ensure:

• The Goods were purchased within the last 14 days.

• The Goods are in their original packaging.

Non-Returnable Goods

The following Goods cannot be returned:

• Custom-made or personalized items.

• Perishable Goods (e.g., deteriorate rapidly or expired).

• Unsealed Goods unsuitable for return due to health/hygiene reasons.

• Goods inseparably mixed with other items after delivery.

We reserve the right to refuse returns that do not meet these conditions.

Refund Eligibility

• Only regular-priced Goods are refundable.

• Sale items are non-refundable (unless required by law).

Returning Goods

You are responsible for:

• The cost and risk of returning the Goods.

• Sending the Goods to:
  Tyre Vortex Ltd
  5 Lipscomb Street, Huddersfield, England, HD3 4PF

Shipping Recommendations

• Use an insured and trackable mail service.

• We cannot refund Goods lost or damaged during return shipment.

Gifts

Gift Returns

• If the Goods were marked as a gift and shipped directly to you:

  • You’ll receive a gift credit for the return value.

  • We’ll mail a gift certificate after receiving the returned product.

• If the Goods were not marked as a gift or shipped to the gift giver:

  • We’ll refund the gift giver.

Contact Us

For questions about our Return and Refund Policy, contact us:

• Email: info@tyrevortex.com

• Phone: +44 203 535 9551